Frequently Asked Questions Everything you need to know about our packaging solutions
Browse through our comprehensive FAQ section to find answers to common questions about our packaging products, services, ordering process, and more. If you can't find the information you're looking for, please don't hesitate to contact our customer support team.
General Information
Falcon Enterprises specializes in providing high-quality packaging solutions for meat, seafood, and poultry products. We offer standard packaging designs as well as customized solutions tailored to specific product requirements and brand objectives.
Our expertise spans the entire packaging lifecycle, from initial concept and material selection to production implementation and quality assurance. We combine technical knowledge with creative design to deliver packaging that preserves product freshness, ensures food safety, and enhances shelf appeal.
Our headquarters and main manufacturing facility are located in Oslo, Norway. We also maintain regional offices and distribution centers in strategic locations across Europe to ensure efficient service to our clients.
Our international network allows us to serve clients throughout the UK and selected European countries with responsive customer service and timely delivery. We're continuously expanding our geographic reach to better serve our growing customer base.
Falcon Enterprises maintains several important certifications that demonstrate our commitment to quality, safety, and environmental responsibility:
- ISO 9001:2015 for Quality Management Systems
- ISO 22000 for Food Safety Management
- ISO 14001 for Environmental Management
- BRC Packaging certification for food safety
- FSC certification for responsible sourcing of paper products
We regularly undergo audits to maintain these certifications and ensure our operations consistently meet the highest standards.
About Our Products
We utilize a range of high-quality materials specifically selected for food packaging applications. Our material portfolio includes:
- High-barrier films that prevent oxygen penetration and moisture loss
- Food-grade plastics that meet regulatory requirements
- Recyclable and biodegradable options for environmentally conscious solutions
- Specialized materials with antimicrobial properties for enhanced food safety
- Paperboard and corrugated materials for outer packaging and shipping
All materials undergo rigorous testing to ensure they meet our performance standards and comply with relevant food safety regulations. We continuously research new material innovations to improve our packaging solutions.
Our packaging solutions employ several technologies to extend product shelf life:
- Barrier Protection: Our high-barrier films prevent oxygen penetration, which is a primary cause of food spoilage and discoloration in meat and seafood products.
- Modified Atmosphere Packaging (MAP): We adjust the gas composition inside the package to create optimal conditions for specific food products, inhibiting bacterial growth and oxidation.
- Vacuum Sealing: By removing air from the package, we eliminate oxygen that could contribute to spoilage and prevent freezer burn for frozen products.
- Moisture Control: Our packaging includes features that manage moisture levels, preventing dehydration or excess moisture accumulation that could affect product quality.
- Temperature Management: Materials are selected for optimal performance under the intended storage conditions, whether refrigerated, frozen, or ambient.
The specific combination of technologies depends on the particular food product, its characteristics, and the intended distribution channel and shelf life requirements.
Yes, custom packaging design is one of our core services. Our design process includes:
- Consultation: We begin with a detailed discussion of your product specifications, brand identity, and marketing objectives.
- Concept Development: Our design team creates multiple concept options that align with your brand while addressing functional requirements.
- Prototyping: We develop physical prototypes for evaluation and testing.
- Testing: Prototypes undergo performance testing to verify their effectiveness in protecting your product.
- Refinement: Based on test results and your feedback, we refine the design for optimal performance and visual appeal.
- Production Implementation: Once approved, we prepare the design for full-scale production.
We offer various levels of customization, from simple branding adaptations of our standard designs to completely custom structural and graphic designs tailored to your specific requirements.
Ordering & Logistics
Our minimum order quantities (MOQs) vary depending on the product type and level of customization:
- Standard Packaging: For our standard product lines, MOQs typically start at 1,000 units per design.
- Custom Printing on Standard Structures: When applying custom printing to our standard structural designs, MOQs usually start at 3,000 units.
- Fully Custom Designs: For completely custom structural designs, MOQs generally begin at 5,000 units due to tooling and setup requirements.
We understand that these quantities may not work for all clients, especially smaller businesses. In such cases, we can discuss alternative options or phased ordering approaches. Please contact our sales team to discuss your specific needs and explore possible solutions.
Our production and delivery timelines vary based on product complexity, order volume, and current production capacity. Here are general guidelines:
- Standard Products: 2-3 weeks from order confirmation to delivery
- Custom Printed Products: 3-4 weeks, including artwork approval process
- Fully Custom Products: 4-6 weeks, including design approval, prototype development, and testing
For urgent needs, we offer expedited production services at an additional cost, which can reduce lead times by approximately 30-50% depending on the product and current production schedule.
We provide detailed production schedules and regular status updates for all orders. For repeat orders of previously produced items, lead times are typically shorter as the design and approval stages have already been completed.
Yes, we ship internationally to most countries, with a focus on the UK and European markets. Our international shipping capabilities include:
- Comprehensive logistics management for efficient cross-border shipments
- Documentation assistance for customs clearance
- Various shipping options to balance cost and transit time according to your needs
- Tracking services to monitor shipment progress
- Consolidated shipping for multiple orders to reduce costs
International shipping costs and delivery times vary based on destination, order volume, and shipping method selected. For detailed information about shipping to your specific location, please contact our logistics team who can provide current rates and estimated delivery timeframes.
Note that import duties, taxes, and any customs clearance fees are the responsibility of the recipient and are not included in our shipping costs.
Sustainability Initiatives
We offer various sustainable packaging options as part of our commitment to environmental responsibility:
- Recyclable Materials: Many of our packaging solutions use materials that are widely recyclable through standard recycling streams.
- Biodegradable Components: We offer biodegradable options for certain packaging elements where appropriate for the food product.
- Reduced Material Usage: Our designs focus on optimization to minimize material consumption while maintaining performance.
- Recycled Content: Where food safety regulations permit, we incorporate post-consumer recycled content into certain packaging components.
- Mono-material Designs: We develop packaging using single-material construction where possible to improve recyclability.
Our sustainability team can help you evaluate the environmental impact of different packaging options and identify the best solution that balances your sustainability goals with product protection requirements and operational constraints.
Environmental responsibility is integrated throughout our operations:
- Energy Efficiency: Our manufacturing facilities implement energy-efficient technologies and practices to reduce carbon footprint.
- Waste Reduction: We have comprehensive waste management programs that focus on reducing, reusing, and recycling production waste.
- Water Conservation: Water-saving technologies and closed-loop systems minimize water consumption in our production processes.
- Sustainable Sourcing: We prioritize suppliers who demonstrate environmental responsibility in their operations.
- Carbon Offsetting: We participate in carbon offset programs to mitigate our environmental impact.
- Continuous Improvement: Our environmental management system includes regular audits and ongoing initiatives to reduce environmental impact.
We publish an annual sustainability report that details our environmental performance metrics, initiatives, and progress toward our sustainability goals. This report is available to clients and stakeholders upon request.
Still have questions?
Our team is here to help you with any questions or concerns not addressed in our FAQ section.
We're committed to providing comprehensive information and support to ensure you find the packaging solutions that best meet your needs.
Contact UsDownload Resources
Access additional information about our packaging solutions:
- Product Catalog
- Sustainability Report
- Material Specifications
- Design Guidelines
Contact our team to request access to these resources.